Terms and Conditions for Alakart Bio Pharma Mobile Application and Platform
Last Updated: August 27, 2026
1. Introduction and Scope
These Terms and Conditions govern your access to and use of the Alakart Bio Pharma Mobile Application ("App"), the associated website www.alakartbiopharma.com, and related services, features, content, and applications offered by Alakart Bio Pharma (collectively, the "Services").
For purposes of these Terms, Alakart Bio Pharma and its parent companies, subsidiaries, affiliates, successors, and assigns may be collectively referred to as the "Company", "Alakart", "ABP", "we", "us", or "our". Users of the App or Services may be referred to as "User", "you", or "your".
By downloading, installing, accessing, or using the App or Services, you agree to be bound by the applicable terms governing your use of the platform.
2. Eligibility and Use of the Platform
The Services are not intended for use by children under the age of 15 without parental consent.
Parents or legal guardians may create and manage profiles for their minor children under their own primary account.
You are responsible for information and activity associated with your use of the App and for maintaining the confidentiality of your account password. The source document states that users are responsible for access to or use of the App using their password.
3. Nature and Scope of Alakart Services
Alakart Bio Pharma acts strictly as a technology platform and a bridge. It provides digital infrastructure to connect patients with independent, verified healthcare professionals, registered medical practitioners.
The platform may support physical services such as Mobile Clinics (Van Camps), digital services such as Telemedicine, health-worker assistance, medicine delivery, and purchases through the Alakart Store.
The platform may also provide features including a Personal Health Record (PHR), Health Vault, AI Chatbot, dosha assessments, wellness plans, appointment services, notifications, and related health information.
4. Healthcare Providers and Independent Practitioners
The doctors and specialists available through the App are independent professionals and are not employees of Alakart.
Any doctor, specialist, or health worker may review relevant patient information before or during a consultation in order to provide care, as described in the source.
The relationship for medical decisions, treatment, and medication is between the patient and the consulting healthcare provider.
5. No Medical Advice by Alakart
Alakart, as a corporate entity, does not provide medical advice, diagnoses, or treatments.
Information provided by the AI Chatbot, health articles, or general platform content is for informational purposes only and is not a substitute for professional medical consultation.
Users should rely on the appropriate healthcare professional for medical advice, diagnosis, prescriptions, and treatment decisions.
6. Medical Decisions and Disclaimer of Medical Outcomes
Any medical decisions, treatments undertaken, or medications consumed are strictly the result of the private doctor-patient relationship formed between the user and the consulting healthcare provider.
Users engage with healthcare providers on the platform at their own risk.
7. App Features and Service-Related Use
The platform may facilitate appointment bookings for physical Mobile Clinics (Van Camps) and digital Telemedicine consultations.
The platform may connect users with designated local health workers for on-ground assistance, medicine delivery, and follow-ups.
The Alakart Store may facilitate purchases of Ayurvedic medicines and wellness products, including delivery services.
The platform may provide notifications relating to telemedicine appointments, van camps, medicine reminders, appointment status, lab-report availability in the Health Vault, order shipping status, health articles, wellness tips, and community updates.
8. AI Chatbot, Health Information and Wellness Content
The source document identifies the AI Chatbot, health articles, dosha assessments, Ayurvedic health insights, and wellness plans as features or content available through the platform.
Such chatbot output, articles, assessments, insights, and general platform content are informational in nature and do not replace professional medical consultation.
9. User Account and Security Responsibilities
Users are responsible for maintaining the confidentiality of their account password and for activity performed through the App using their password.
The source states that Alakart cannot be held liable for data loss, theft, or unauthorized access resulting from a compromised personal device or weak password management on the user's part.
The source also states that no method of transmission over the Internet or electronic storage is 100% secure.
10. User Consent and Acceptance
Use of the App and Services constitutes acknowledgement and acceptance of the policies and practices applicable to use of the platform. Where a service requires information or consent to operate, refusal to provide required information may restrict or prevent access to that service.
The source specifically states that withdrawal of consent may severely restrict or deny the ability to provide core Services, such as a doctor being unable to consult a patient without viewing basic health data.
12. Changes to Terms and Policies
The source document expressly describes updates to the Privacy Policy and states that continued use of the App and Services following publication of changes constitutes acceptance of those changes.
13. Contact Us
Alakart Bio Pharma
Email: info@alakartbiopharma.com
Website: www.alakartbiopharma.com
Address: 2nd Floor, H. No.1-98-9/3/9 & 10, 25 & 26, Sy.No.71(Part), Madhapur, Hyderabad, Telangana, 500081